How does it works?
Why Reclamio?
Recover your money
You can get compensation of 250€ up to 1.400€ per passenger, without anticipating anything.
Comfort
Our specialized attourneys take care of everything, saving you the paperwork and the stress of the legal process.
No initial cost
We only charge in case of obtaining compensation, and we advance all the necessary expenses to obtain it.
In good hands
We are experts in airline claims, our success rate is above 98%. Our management is clear and transparent.
How much will the claim cost you?
* In case of initiating legal actions to obtain compensation, an additional commission of 15% (+VAT) will be added.
About Cebu Pacific Air
How to claim compensation for delay from Cebu Pacific Air?
Have you had a flight delay with Cebu Pacific Air? Have you had a flight cancellation with less than 15 days notice? Has your baggage been lost or has any of your luggage been damaged during the flight? If so, in any of these cases, you can make a claim. If your flight has been delayed for more than 3 hours with the airline, you are entitled to claim compensation between 250 and 600 euros with your flight claimant Reclamio. If your luggage has been damaged, you can make a claim at the airport using the relevant form.
What are you entitled to if your flight with Cebu Pacific Air is delayed?
In the event that the flight with Cebu Pacific Air is delayed by more than 2 hours, the company's ground staff must offer meal and drink tickets free of charge, depending on the waiting time required. In addition, the user is entitled to two telephone calls, fax messages or e-mails.
In the event that an overnight stay is necessary due to a flight delay of days instead of hours, the carrier Cebu Pacific Air must provide accommodation, daily allowances and travel to and from the airport from the place of accommodation. In addition, reimbursement and return flight.
How much compensation am I entitled to for the delay of Cebu Pacific Air?
If you are delayed on a Cebu Pacific Air flight, you are entitled to compensation, which is calculated according to the time of arrival at your destination. If you arrive at your destination 3 hours or more later than the scheduled time on a flight with the European airline, you are also entitled to claim financial compensation, except if the delay is due to extraordinary circumstances such as weather conditions. The amount of compensation will vary depending on the distance to the destination.
- Up to 1500 km, it is 250 euros.
- Between 1501 and 3500 km, it is 400 euros.
- If the distance exceeds 3500 km, then the amount to be claimed is 600 euros.
What should Cebu Pacific Air compensate in case of cancellation?
In case of cancellation by the air carrier Cebu Pacific Air, a flight has to be made with compensation to the passenger. The only exception is if the cancellation is due to extraordinary circumstances that could not have been avoided (political instability, weather conditions incompatible with the operation of the flight, safety risks, unexpected flight safety shortcomings, airport congestion, air traffic management and strikes affecting the air carrier's operations).
If the air carrier Cebu Pacific Air gives the passenger between two weeks and seven days notice of the cancellation of the flight in advance of the scheduled departure time, and if the passenger is offered re-routing that allows him/her to depart no more than two hours before the original departure of the flight, then he/she cannot claim compensation on the grounds of the cancellation. Furthermore, Cebu Pacific Air must also ensure that he/she arrives at his/her final destination less than four hours later than the scheduled arrival time of the originally contracted flight.
If Cebu Pacific Air is notified to the passenger less than seven days before the scheduled departure time and the passenger is not offered another flight that allows him/her to depart no more than one hour before the original departure time of his/her flight, then the passenger of Cebu Pacific Air may claim under similar conditions as for the delay. The criterion will be according to the length of the flight for a higher or lower amount: for flights of less than 1,500 km it will be EUR 250.
For intra-Community flights of more than 1,500 km the amount will rise to 400 euros and for the rest of the trips, between 1,500 and 3,500 km, as well as the rest of the flights not included in the previous points, the amount will rise to 600 euros. Compensation will be paid by bank transfer.
What should Cebu Pacific Air compensate in case of overbooking?
In the event that Cebu Pacific Air is overbooked, then the airline has to pay compensation to the passenger.
It may happen that, for various reasons, the aircraft cannot operate with all passengers on board. In this situation of 'overbooking', according to the provisions of EC Regulation 261/04, Cebu Pacific Air has to look for volunteers who can change the date or time of their flight in exchange for compensation and assistance. If not enough volunteers are found, passengers who cannot fly will be entitled to compensation, assistance and reimbursement of the ticket or re-routing.
What are my rights if Cebu Pacific Air has denied me boarding due to overbooking?
In the case of Cebu Pacific Air overbooking, compensation will depend on the distance of the flight and the hours of delay in arriving at your destination. You will be entitled to compensation, which you can request through the Cebu Pacific Air customer service.
For flights of less than 1500 km, the amount will be 250 euros. For flights between 1501 and 3500 km, the amount rises to 400 euros. For overbooked flights over 3500 km, the compensation can be up to 600 euros.
How much is the compensation for Cebu Pacific Air incidence with luggage?
Cebu Pacific Air must take care of baggage incidents, which may consist of loss, delay or damage to your checked baggage. These must be reported immediately at the airport on arrival.
Once this first step has been taken, you will be given a Property Irregularity Report (PIR) at the arrivals desk. This can be used as a reference to check if there is indeed any new or updated information regarding the tracking of your lost, broken or damaged baggage.
How do I claim if my bag is lost with Cebu Pacific Air?
When you, as the affected consumer, have made the claim, please note that you will be asked to provide all copies you can provide of the original receipts for items that have been damaged, delayed or lost. Damaged items and original receipts must therefore be retained until the claim has been completed, until the claim is finalised.
In no case will a replacement baggage receipt be accepted in lieu of the original receipt for baggage that has been damaged, damaged or lost.
Cebu Pacific Air must arrange to send the baggage to the customer within 24 hours in case of loss. Under normal conditions, most baggage is located and delivered within 72 hours.
Last claims with Cebu Pacific Air
DelayMore than 10 days ago
Siegfred from Doncaster has claimed 250€ for his Delay with Cebu Pacific Air.
CancellationMore than 10 days ago
Zsigmond Janos from Mátészalka has claimed 250€ for her Cancellation with Cebu Pacific Air.
LuggageMore than 10 days ago
Catherine from Kuala Lumpur has claimed 331.22€ for his Luggage with Cebu Pacific Air.