How does it works?
Why Reclamio?
Recover your money
You can get compensation of 250€ up to 1.400€ per passenger, without anticipating anything.
Comfort
Our specialized attourneys take care of everything, saving you the paperwork and the stress of the legal process.
No initial cost
We only charge in case of obtaining compensation, and we advance all the necessary expenses to obtain it.
In good hands
We are experts in airline claims, our success rate is above 98%. Our management is clear and transparent.
How much will the claim cost you?
* In case of initiating legal actions to obtain compensation, an additional commission of 15% (+VAT) will be added.
About Thai Airways International
What can I claim from Thai Airways International if my flight is delayed?
Thai Airways International is a company that operates thousands of flights a day, so it is not surprising that delays and cancellations of its flights occur. In the event that the flight is delayed for more than 2 hours, the company's ground staff must offer free food and drink tickets. Depending on the necessary waiting time, the user is entitled to two telephone calls, fax messages or e-mails.
In the event of a delay on your flight with Thai Airways International, a number of issues are very important. If you have arrived at your destination at least 3 hours later than planned, you can get up to 600 euros compensation per flight. If the flight delay is 2 hours, the user can make a claim for up to 250 euros.
If your Thai Airways International flight is delayed for more than 5 hours, in addition to assistance, you are entitled to a refund, within 7 days, of the full cost of the unused leg(s). It may also be the case that Thai Airways International must provide you with a return flight to the first point of departure if you have already made the first leg and miss the connecting flight.
If it is necessary to spend the night on the ground, Thai Airways International must provide accommodation, meals and travel to and from the airport from the place of accommodation. In addition, reimbursement and return flight.
What is the flight delay compensation for Thai Airways International?
Delay in Thai Airways International entitles the customer to compensation calculated according to the time of arrival at the destination. If you arrive at your destination 3 hours or more after the scheduled time, up to 600 euros can be claimed. If it is not more than 2 hours, then the amount is 250 euros. If it is more than 2 hours, but less than 3 hours, then the amount should be around 400 Euros.
The reasons why Thai Airways International can be exempted from this concept is if the delay is due to extraordinary circumstances, such as weather conditions. The amount to be received can also vary depending on the distance to the destination.
Up to 1500 km, the amount to be claimed will be 250 euros. Between 1501 and 3500 km, it will be 400 euros. If the distance exceeds 3500 km, then the amount to be claimed will increase to 600 euros.
What should Thai Airways International compensate for the delay becomes flight cancellation?
In the event of cancellation by the air carrier Thai Airways International, a passenger must be compensated for a flight if less than 15 days' notice is given before the scheduled time of the flight. The only exception is if the cancellation is due to extraordinary circumstances that could not have been avoided (political instability, weather conditions incompatible with the performance of the flight, safety risks, unexpected flight safety deficiencies, airport congestion, air traffic management and strikes affecting the air carrier's operations).
The only way Thai Airways International can do this is if the flight cancellation is carried out between two weeks and seven days before the scheduled departure time. In addition to that, Thai Airways International must ensure that alternative transport is offered to allow for a departure no more than two hours before the original departure time of the flight. As this is a company problem and the passenger has been checked, it is up to Thai Airways International to provide a solution, by law.
If the passenger is notified less than seven days before the scheduled departure time, in addition to not being provided with another flight, then the Thai Airways International passenger can claim under similar conditions as for the delay. The criterion will be according to its extent for a higher or lower amount with respect to the cancelled flight.
Thus, if the cancellation has occurred on flights of less than 1,500 km, the cancellation claim should be EUR 250. For intra-Community flights, i.e. flights longer than 1,500 km, the amount will be up to 400 euros. For transoceanic flights, generally between 1,500 and 3,500 km, as well as other flights not included in the previous points, the amount will rise to 600 euros. Compensation is paid by bank transfer and should not be delayed for more than 21 days, in any case, if the claim is successful.
What if you are denied boarding at Thai Airways International?
If you are at the airport and are refused boarding, speak to Thai Airways International staff on the ground. They will be able to provide you with information on how to make alternative travel arrangements, as well as claim compensation and request reimbursement of the voucher if you ultimately decline to travel.
As in the previous cases, Thai Airways International must pay for ground transport, accommodation, food and drink. However, this will be to the extent that the costs are in line with Thai Airways International's expense policy. You will also be entitled to compensation in accordance with Regulation (EC) No 261/2004. To check what you are entitled to claim, it is advisable to look at the information on your rights in case of flight delays or cancellations (also due to overbooking) of Thai Airways International.
For flights of less than 1500 km, the amount is 250 euros. Between 1501 to 3500 km, then it will go up to 400 euros. In case of overbooking on flights over 3500 km, the compensation can be up to 600 euros.
How much is the compensation for Thai Airways International incidence with luggage?
Thai Airways International must take care of baggage incidents, which may consist of loss, delay or damage to your checked baggage. These must be reported immediately at the airport on arrival.
Once this first step has been taken, you will be given a Property Irregularity Report (PIR) at the arrivals desk. This can be used as a reference to check if there is indeed any new or updated information regarding the tracking of your lost, broken or damaged baggage.
How do I claim if my bag is lost with Thai Airways International?
When you, as the affected consumer, have made the claim, please note that you will be asked to provide all copies you can provide of the original receipts for items that have been damaged, delayed or lost. Damaged items and original receipts must therefore be retained until the claim has been completed, until the claim is finalised.
In no case will a replacement baggage receipt be accepted in lieu of the original receipt for baggage that has been damaged, damaged or lost.
Thai Airways International must arrange to send the baggage to the customer within 24 hours in case of loss. Under normal conditions, most baggage is located and delivered within 72 hours.
Last claims with Thai Airways International
LuggageMore than 10 days ago
Kapil from New Delhi has claimed 1500€ for his Luggage with Thai Airways International.
LuggageMore than 10 days ago
Sigrid from Alpbach has claimed 1500€ for his Luggage with Thai Airways International.
LuggageMore than 10 days ago
Piotr from Krakow has claimed 1500€ for his Luggage with Thai Airways International.