How does it works?
Why Reclamio?
Recover your money
You can get compensation of 250€ up to 1.400€ per passenger, without anticipating anything.
Comfort
Our specialized attourneys take care of everything, saving you the paperwork and the stress of the legal process.
No initial cost
We only charge in case of obtaining compensation, and we advance all the necessary expenses to obtain it.
In good hands
We are experts in airline claims, our success rate is above 98%. Our management is clear and transparent.
How much will the claim cost you?
* In case of initiating legal actions to obtain compensation, an additional commission of 15% (+VAT) will be added.
About Royal Air Maroc
How to claim compensation for delay from Royal Air Maroc?
Have you had a flight delay with Royal Air Maroc? Have you had a flight cancellation with less than 15 days notice? Has your baggage been lost or has any of your luggage been damaged during the flight? If so, in any of these cases, you can make a claim. If your flight has been delayed for more than 3 hours with the airline, you are entitled to claim compensation between 250 and 600 euros with your flight claimant Reclamio. If your luggage has been damaged, you can make a claim at the airport using the relevant form.
What are you entitled to if your flight with Royal Air Maroc is delayed?
In the event that the flight with Royal Air Maroc is delayed by more than 2 hours, the company's ground staff must offer meal and drink tickets free of charge, depending on the waiting time required. In addition, the user is entitled to two telephone calls, fax messages or e-mails.
In the event that an overnight stay is necessary due to a flight delay of days instead of hours, the carrier Royal Air Maroc must provide accommodation, daily allowances and travel to and from the airport from the place of accommodation. In addition, reimbursement and return flight.
How much compensation am I entitled to for the delay of Royal Air Maroc?
If you are delayed on a Royal Air Maroc flight, you are entitled to compensation, which is calculated according to the time of arrival at your destination. If you arrive at your destination 3 hours or more later than the scheduled time on a flight with the European airline, you are also entitled to claim financial compensation, except if the delay is due to extraordinary circumstances such as weather conditions. The amount of compensation will vary depending on the distance to the destination.
- Up to 1500 km, it is 250 euros.
- Between 1501 and 3500 km, it is 400 euros.
- If the distance exceeds 3500 km, then the amount to be claimed is 600 euros.
What should Royal Air Maroc compensate for the delay becomes flight cancellation?
In the event of cancellation by the air carrier Royal Air Maroc, a passenger must be compensated for a flight if less than 15 days' notice is given before the scheduled time of the flight. The only exception is if the cancellation is due to extraordinary circumstances that could not have been avoided (political instability, weather conditions incompatible with the performance of the flight, safety risks, unexpected flight safety deficiencies, airport congestion, air traffic management and strikes affecting the air carrier's operations).
The only way Royal Air Maroc can do this is if the flight cancellation is carried out between two weeks and seven days before the scheduled departure time. In addition to that, Royal Air Maroc must ensure that alternative transport is offered to allow for a departure no more than two hours before the original departure time of the flight. As this is a company problem and the passenger has been checked, it is up to Royal Air Maroc to provide a solution, by law.
If the passenger is notified less than seven days before the scheduled departure time, in addition to not being provided with another flight, then the Royal Air Maroc passenger can claim under similar conditions as for the delay. The criterion will be according to its extent for a higher or lower amount with respect to the cancelled flight.
Thus, if the cancellation has occurred on flights of less than 1,500 km, the cancellation claim should be EUR 250. For intra-Community flights, i.e. flights longer than 1,500 km, the amount will be up to 400 euros. For transoceanic flights, generally between 1,500 and 3,500 km, as well as other flights not included in the previous points, the amount will rise to 600 euros. Compensation is paid by bank transfer and should not be delayed for more than 21 days, in any case, if the claim is successful.
What is the compensation of Royal Air Maroc in case of overbooking?
In the event that Royal Air Maroc is overbooked, then the airline has to pay compensation to the passenger.
Royal Air Maroc may be overbooked. It may happen that, for various reasons, the aircraft cannot operate with all passengers on board. According to the provisions of EC Regulation 261/04, Royal Air Maroc has to look for volunteers who can change the date or time of their flight in exchange for compensation and assistance. If not enough volunteers are found, passengers who cannot fly are entitled to compensation, assistance and reimbursement of the ticket or re-routing.
What are my rights with regard to Royal Air Maroc if I have been denied boarding due to overbooking?
Again, as in the previous cases, in the event of overbooking by Royal Air Maroc airline, compensation will depend on the distance of the flight and the hours of delay in arrival at your destination. Thus, you will be entitled to compensation, which you can request through the Royal Air Maroc customer service.
For flights of less than 1500 km, the amount will be 250 euros. For flights between 1501 and 3500 km, the amount rises to 400 euros. For overbooking on flights over 3500 km, the compensation can be up to 600 euros.
What are my rights if Royal Air Maroc does not let me on the plane due to overbooking?
Again, as in the previous cases, in the event that the Royal Air Maroc airline is overbooked, compensation will depend on the distance of the flight and the hours of delay in arriving at your destination. Thus, you will be entitled to compensation, which you can request through the Royal Air Maroc customer service.
For flights of less than 1500 km, the amount will be 250 euros. For flights between 1501 and 3500 km, the amount rises to 400 euros. For overbooked flights over 3500 km, the compensation can be up to 600 euros.
What should Royal Air Maroc compensate in case of an incident with my luggage?
There can be several incidents with your luggage. There may be a delay with your luggage, your luggage may have been lost or one or more of them may have been broken in transit. In any of the three cases, it is up to Royal Air Maroc to solve it.
Damaged baggage
Royal Air Maroc ground staff will be available to help you complete the claim form in the event of damage to your baggage. In some cases, you will be able to do this yourself, using the self-service machine.
Royal Air Maroc is not responsible for damage, whether superficial or external. For carrying more weight than necessary, due to water, rain or snow, or if they are caused by fragile or perishable items inside.
What do I do if my luggage has not arrived at the terminal with Royal Air Maroc?
If your baggage has not arrived at the terminal after the flight with Royal Air Maroc has landed, contact the member of the airport baggage services team. If it is not found, before leaving the airport, record the incident. This is a document necessary to report and follow up the incident.
Compensation for baggage delay or damage will be paid 21 calendar days after receipt of the baggage (delayed or lost) or the damage to the baggage has been proven by Royal Air Maroc.
Last claims with Royal Air Maroc
OverbookingMore than 10 days ago
Khadija from Bethesda has claimed 600€ for his Overbooking with Royal Air Maroc.
LuggageMore than 10 days ago
Abdul Waris from Liverpool has claimed 132.49€ for his Luggage with Royal Air Maroc.
DelayMore than 10 days ago
Sarah has claimed 600€ for his Delay with Royal Air Maroc.