In order to comply with Article 10 of Law 34/2002 for Information Society and Electronic Commerce Services, we shall inform the Users of the following data:
- Company Name: CUSTOMER CARE TECHNOLOGIES, SL
- Company Address: Rambla Iberia, 97 , 08205 SABADELL, (Barcelona)
- Tax Identification Number: B66546425
- Telephone: 934459764
- E-Mail: email@example.com
- Website: www.reclamio.com
- Registration Data: Registro Mercantil de Barcelona, en el tomo 44875, folio 129, hoja número B-470060
1.- PURPOSE OF THE CONTRACT
CUSTOMER CARE TECHNOLOGIES, SL (hereinafter the Provider),as a responsible entity for the website, provides this document to the Users, which regulates the use of the website www.reclamio.com, by which we intend to comply with the obligations set forth in the Law 34/2002 for Information Society and Electronic Commerce Services (LSSICE or LSSI), as well as informing all Users about the conditions of use of the website.
Through the Web, CUSTOMER CARE TECHNOLOGIES, SL provides users with access to and use of different services and content made available through the web.
Any person accessing this website assumes the role of User (hereinafter, the User), which consequently implies full and unreserved acceptance of each and every one of the provisions included in this legal notice, as well as any other legal provisions that are of application
As a User, you have to carefully read this Legal Notice for all and any of the occasions that you access the web, as there may be modifications ,being that the provider reserves the right to modify any type of information that may appear on the web without having to pre-warn or to inform users of these changes, being only enough the mere publication on the website of the Provider.
2.- CONDITIONS OF ACCESS AND USE OF THE WEB.
2.1. Free access and use of the web.
The provision of services by CUSTOMER CARE TECHNOLOGIES, SL is free for all Users. However, some of the services rendered by the provider through the Web may be subjected to payment of a specific price through the general contract of conditions.
2.2. User registration.
In general, the rendering of the Services does not require prior subscription or registration of Users. Even so, CUSTOMER CARE TECHNOLOGIES, SL conditions the use of some of the services only if the User has previously filled out the corresponding data form. Such registration shall be completed in the manner that is expressly indicated in the service section itself.
2.3. Accuracy and truthfulness of the information
All the information provided by the User must be accurate and truthful. For these purposes, the User guarantees the authenticity of the data provided through the forms for the subscription of the Services. The User is responsible to keep all the information provided to CUSTOMER CARE TECHNOLOGIES, SL permanently updated in a way that it reflects, at all times, their actual situation. In any case, the User will be solely responsible for false or inaccurate statements provided by them, as well as for the damages that may be caused to the provider or third parties as a consequence.
For the use of the services, minors must always obtain previous consent of their parents, guardians or legal representatives, who are ultimately responsible for all acts performed by such minors under their care. They are also responsible for determining the specific contents to which minors access, that is, in the event a minor access unsuitable content via the Internet, they will have to establish mechanisms in their computers, in particular computer programs, filters and blocks, which are intended to limit the available contents and, in spite that they are not infallible, they are of special utility to control and to restrict the materials to which minors can be exposed.
2.5. Obligation to make a correct use of the Web.
The User agrees to use the Website in compliance with the Law and this Legal Notice, as well as in accordance to morality and good custom. For this purpose, the User shall refrain from using the page for purposes that are unlawful or prohibited, and / or injurious to the rights and interests of third parties, and / or that in any way may damage, disable, overburden, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any computer equipment of the provider.
As a particular indication but not limited thereto, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:
is contrary, despises or attempts against fundamental rights and public liberties that are recognized by the Spanish Constitution, international treaties and other current applicable laws;
induces, incites or promotes actions that are criminal, degrading, defamatory, violent or, in general, contrary to law, morals and public order;
induce, incite or promote discriminatory actions, attitudes or thoughts based on gender, race, religion, beliefs, age or condition;
is contrary to the rights relating to honor, personal or family privacy or to the person's own image;
in any way harms the credibility of the provider or of third parties; and
constitutes illicit, deceptive or disloyal advertising.
3.- EXCLUSION OF GUARANTEES AND LIABILITY
The Provider is exempt from any and all liabilities arising from the information published on our website, whenever that information has been manipulated or introduced by a third party.
This website has been revised and tested to work properly. In principle, its correct operation guaranteed 365 days a year, 24 hours a day. However, the Provider does not rule out the possibility that there may be certain programming errors, or that causes of force majeure, natural disasters, strikes, or similar circumstances could make it impossible to access the website.
CUSTOMER CARE TECHNOLOGIES, SL does not grant any guarantee and is not liable, in any case, for any and all damages of any kind that may arise from the lack of availability, maintenance and effective operation of the website or its services and contents; of the existence of viruses, malicious programs or harmful contents; of the illicit, negligent, fraudulent use or contrary to this Legal Notice and conditions of use; or the lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and motions available to users on the website.
The provider is not liable under any circumstances for any and all damages that may arise from the illegal or improper use of this website.
6.- PERSONAL DATA PROTECTION
7. SOCIAL NETWORKS
8.- INTELLECTUAL AND INDUSTRIAL PROPERTY
The website, including but not limited to the programming, editing, compilation and other elements necessary for its operation, the designs, logos, texts, photographs and / or graphics are all property of the Provider or, if necessary, its use is based upon a license agreement or express authorization from behalf of the owner(s). All the contents of the website are duly protected by the rules of intellectual and industrial property.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require prior written authorization from the Provider. Any use that is not previously authorized by the Provider will be considered a serious breach of the intellectual or industrial property rights of the owner(s).
The designs, logos, texts and / or graphics that are unrelated to the provider and that may appear on the website, are property of their respective owners, being themselves responsible for any possible dispute that may occur in their regard. In any case, the Provider has express and prior authorization from such owners.
The Provider acknowledges, in favor of the owners, their corresponding industrial and intellectual property rights, by which their mentioning or appearance on the website, does not imply the existence of any rights or any liability of the Provider over them, neither endorsement, sponsorship or recommendation by him.
To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you may contact the Provider through the email provided above.
9.- APPLICABLE LAW AND JURISDICTION
For the resolution of disputes or issues related to this website or the activities that are developed therein, they shall be governed by the laws applicable in Spain, to which the parties expressly submit, being the Courts of CUSTOMER CARE TECHNOLOGIES, SL as the competent entities that shall resolve all disputes that derive or are related to the use performed by such parties.