How does it works?
Why Reclamio?
Recover your money
You can get compensation of 250€ up to 1.400€ per passenger, without anticipating anything.
Comfort
Our specialized attourneys take care of everything, saving you the paperwork and the stress of the legal process.
No initial cost
We only charge in case of obtaining compensation, and we advance all the necessary expenses to obtain it.
In good hands
We are experts in airline claims, our success rate is above 98%. Our management is clear and transparent.
How much will the claim cost you?
* In case of initiating legal actions to obtain compensation, an additional commission of 15% (+VAT) will be added.
About Ryanair
How to claim compensation for delay from Ryanair?
Have you had a flight delay with Ryanair? Have you had a flight cancellation with less than 15 days notice? Has your baggage been lost or has any of your luggage been damaged during the flight? If so, in any of these cases, you can make a claim. If your flight has been delayed for more than 3 hours with the airline, you are entitled to claim compensation between 250 and 600 euros with your flight claimant Reclamio. If your luggage has been damaged, you can make a claim at the airport using the relevant form.
What are you entitled to if your flight with Ryanair is delayed?
In the event that the flight with Ryanair is delayed by more than 2 hours, the company's ground staff must offer meal and drink tickets free of charge, depending on the waiting time required. In addition, the user is entitled to two telephone calls, fax messages or e-mails.
In the event that an overnight stay is necessary due to a flight delay of days instead of hours, the carrier Ryanair must provide accommodation, daily allowances and travel to and from the airport from the place of accommodation. In addition, reimbursement and return flight.
How much compensation am I entitled to for the delay of Ryanair?
If you are delayed on a Ryanair flight, you are entitled to compensation, which is calculated according to the time of arrival at your destination. If you arrive at your destination 3 hours or more later than the scheduled time on a flight with the European airline, you are also entitled to claim financial compensation, except if the delay is due to extraordinary circumstances such as weather conditions. The amount of compensation will vary depending on the distance to the destination.
- Up to 1500 km, it is 250 euros.
- Between 1501 and 3500 km, it is 400 euros.
- If the distance exceeds 3500 km, then the amount to be claimed is 600 euros.
What should Ryanair compensate for the delay becomes flight cancellation?
In the event of cancellation by the air carrier Ryanair, a passenger must be compensated for a flight if less than 15 days' notice is given before the scheduled time of the flight. The only exception is if the cancellation is due to extraordinary circumstances that could not have been avoided (political instability, weather conditions incompatible with the performance of the flight, safety risks, unexpected flight safety deficiencies, airport congestion, air traffic management and strikes affecting the air carrier's operations).
The only way Ryanair can do this is if the flight cancellation is carried out between two weeks and seven days before the scheduled departure time. In addition to that, Ryanair must ensure that alternative transport is offered to allow for a departure no more than two hours before the original departure time of the flight. As this is a company problem and the passenger has been checked, it is up to Ryanair to provide a solution, by law.
If the passenger is notified less than seven days before the scheduled departure time, in addition to not being provided with another flight, then the Ryanair passenger can claim under similar conditions as for the delay. The criterion will be according to its extent for a higher or lower amount with respect to the cancelled flight.
Thus, if the cancellation has occurred on flights of less than 1,500 km, the cancellation claim should be EUR 250. For intra-Community flights, i.e. flights longer than 1,500 km, the amount will be up to 400 euros. For transoceanic flights, generally between 1,500 and 3,500 km, as well as other flights not included in the previous points, the amount will rise to 600 euros. Compensation is paid by bank transfer and should not be delayed for more than 21 days, in any case, if the claim is successful.
What is the compensation of Ryanair in case of overbooking?
In the event that Ryanair is overbooked, then the airline has to pay compensation to the passenger.
Ryanair may be overbooked. It may happen that, for various reasons, the aircraft cannot operate with all passengers on board. According to the provisions of EC Regulation 261/04, Ryanair has to look for volunteers who can change the date or time of their flight in exchange for compensation and assistance. If not enough volunteers are found, passengers who cannot fly are entitled to compensation, assistance and reimbursement of the ticket or re-routing.
What are my rights with regard to Ryanair if I have been denied boarding due to overbooking?
Again, as in the previous cases, in the event of overbooking by Ryanair airline, compensation will depend on the distance of the flight and the hours of delay in arrival at your destination. Thus, you will be entitled to compensation, which you can request through the Ryanair customer service.
For flights of less than 1500 km, the amount will be 250 euros. For flights between 1501 and 3500 km, the amount rises to 400 euros. For overbooking on flights over 3500 km, the compensation can be up to 600 euros.
What are my rights if Ryanair does not let me on the plane due to overbooking?
Again, as in the previous cases, in the event that the Ryanair airline is overbooked, compensation will depend on the distance of the flight and the hours of delay in arriving at your destination. Thus, you will be entitled to compensation, which you can request through the Ryanair customer service.
For flights of less than 1500 km, the amount will be 250 euros. For flights between 1501 and 3500 km, the amount rises to 400 euros. For overbooked flights over 3500 km, the compensation can be up to 600 euros.
What do I do at the airport if my bag has not arrived on my Ryanair flight?
Before leaving the baggage claim area, please proceed to the Lost and Found office. Once at the Lost and Found office, you will be given a Baggage Irregularity Report (BIR) to report the incident, give a description of your baggage and start tracking your bag. Ryanair will arrange for the baggage to be sent to the customer within 24 hours if it has not arrived at the terminal. Under normal conditions, most luggage is located and delivered within 72 hours.
It is essential to fill in the form with the written details exactly as they appear on the documentation given to you at the airport. In addition, remember to have the original documentation at hand, also at the time of delivery of your damaged baggage. Along with the completed PIR, also the damaged bag tag, boarding pass and itinerary and a photocopy of your ID card or passport.
If your baggage has been delayed, you should also bear in mind that delivery may be subject to the country's customs conditions and your presence at the airport may be required by the authorities.
What should I do if I do not receive a reply from Ryanair about my bags within 24-72 hours?
To be more precise, if within 48 hours you have not received a reply from Ryanair about the status of your luggage, you should contact the company's call centre. You can find it on their website and they should get back to you.
If you still have not received your luggage within 72 hours, you will have to fill in the relevant form in order to facilitate the search. To do this, you must contact them by post within 21 days from the date of the incident, enclosing certain documentation.
A claim detailing the value of each item separately, together with the corresponding invoices, if you have them, as well as a final overall valuation of the whole.
- A photocopy of your passport or ID card.
- PIR/Original
- Boarding Pass/Original
- Baggage receipt, see baggage tag (original)
- Ticket (in the case of an e-ticket, a proof of purchase must be enclosed)/ original
- Bank details (name, address and postcode of your bank branch and of the account holder, together with the SWIFT code and the international IBAN code).
An invoice for the costs incurred for the delayed delivery of your luggage (in this case, essential items)/ originals - It is advisable to keep a copy of all the documentation sent, in order to be on the safe side.
Last claims with Ryanair
LuggageMore than 10 days ago
Jamshaid from Dundalk has claimed 1587€ for his Luggage with Ryanair.
DelayMore than 10 days ago
Robim from Aveiro has claimed 400€ for his Delay with Ryanair.
DelayMore than 10 days ago
Sasha from Chevy Chase has claimed 250€ for his Delay with Ryanair.