Find out if the airline owes you an indemnity and upload the necessary documentation to start the claim
We fight for your rights
We negotiate with the company and, if we do not reach a satisfactory agreement, we will take judicial action with no extra cost for you
We won your claim
Once the claim is won, we charge our fees and we transfer your money
Recover your money
You can get compensation of 250€ up to 1.400€ per passenger, without anticipating anything.
Our specialized attourneys take care of everything, saving you the paperwork and the stress of the legal process.
No initial cost
We only charge in case of obtaining compensation, and we advance all the necessary expenses to obtain it.
In good hands
We are experts in airline claims, our success rate is above 98%. Our management is clear and transparent.
How much will the claim cost you?
Our services do not have any initial costs for you.
Our fees are 25% (+VAT) and is deducted from the airline payment in case of winning the claim.
* In case of initiating legal actions to obtain compensation, an additional commission of 15% (+VAT) will be added.
+ than 12.000.000 €
recovered in compensations.
+ than 60.000
About Neptune Air
Established in 1970, Neptune Air is a cargo airline based in Kuala Lumpur, Malaysia. From its primary base at Kuala Lumpur International Airport, the carrier operates charter passenger and cargo services, and provides aircraft wet and dry leasing services.
"It is a slow process, but it worths the wait, since it has no point of comparison the economic compensation that the company wants to give you with what really touches you as an affected client. I would return to claim with Reclamio. Thanks for everything!"
"In February, when I returned from Brazil, I had a 4 hours delay due to a technical problem, losing a connection with Pisa. After 8 months we won the compensation that in these cases legally applies thanks to Reclamio. I did not have much hope considering that responds in biblical times"